How to Register & Activate Salik Tag in Dubai

Registering and activating a Salik tag is an essential process for drivers in Dubai to ensure smooth travel through the city’s toll gates. This comprehensive guide will walk you through the various methods of registering and activating your Salik tag for both new and old cars in Dubai.

What is a Salik Tag?

A Salik tag is a small sticker that is affixed to a vehicle’s windshield. This tag contains an RFID chip that is detected by sensors at Salik toll gates. When a vehicle passes through a Salik gate, the toll amount is automatically deducted from the associated Salik account.

Who Can Register for a Salik Tag?

Individual customers
Companies
Governmental entities
Residents
Vehicle owners (local and international)

Why Activate Your Salik Tag?

Activating your Salik tag is crucial for several reasons:

Avoid Fines: An activated tag prevents unexpected penalties when passing through toll gates.
Convenience: With an activated tag, toll deductions are automatic, streamlining your journeys through Dubai.
Compliance: It ensures that you are in line with Dubai’s traffic regulations.

Purchasing a Salik Tag

Before you can register and activate a Salik tag, you need to purchase one. Here’s how you can do that:

Where to Buy a Salik Tag

Salik tags can be purchased from various locations across Dubai:

RTA Customer Happiness Centres
Selected petrol stations (Emarat, EPPCO, ENOC and ADNOC)
Authorized retailers
Online through the RTA website or Salik app

Cost of a Salik Tag

The cost of a Salik tag is AED 100. This includes:

AED 50 for the tag itself
AED 50 as initial credit balance in your Salik account

Service Fees

Registration: Free
Processing Time: Approximately 15 minutes

Documents Required for Salik Registration

Before you begin the registration process, make sure you have the following documents ready:

Salik Tag Number: This is found on the tag itself.
Activation Key: Provided when you purchase the tag.
Vehicle Registration Card (Mulkiya): A copy of the vehicle registration is required.
Emirates ID: A copy of the vehicle owner’s Emirates ID.
Company Authorization Letter: If registering a company vehicle.
Payment Method Details: For purchasing the tag and future toll charges.

For vehicles registered outside the UAE, additional documentation may be required.

Registering and Activating a Salik Tag for New Cars

If you’ve just purchased a new car in Dubai, here’s how you can register and activate your Salik tag:

Method 1: Online Registration through Salik Website

Visit the official Salik website (www.salik.ae).
Click on the “Register” or “New User” option.
Fill out the registration form with your personal details and vehicle information.
Upload the required documents (vehicle registration, Emirates ID).
Pay the registration fee using a credit card or other accepted payment methods.
Once your registration is confirmed, you’ll receive your Salik account details.
Log in to your new account.
Navigate to the “Activate Tag” section.
Enter your Salik tag number and activation key.
Follow the on-screen instructions to complete the activation process.

Method 2: Salik Mobile App

Download the Salik mobile app from the App Store (iOS) or Google Play Store (Android).
Open the app and select “Register New Account”.
Fill in the required information and upload necessary documents.
Pay the registration fee.
Once registered, log in to your account.
Go to the “Tag Activation” section.
Enter your tag number and activation key.
Follow the prompts to complete the activation.

Method 3: Dubai Drive App

Download and install the Dubai Drive app.
Log in to the app.
Select “Salik” from the services menu.
Choose “Tag Activation”.
Fill in the required details, including your tag number and activation key.
Submit the information.
You’ll receive an SMS with your new account number and PIN.

Method 4: Dubai Now App

Download the Dubai Now app from your device’s app store.
Log in to the app.
Navigate to the Salik services section.
Select “Tag Activation”.
Enter the required information, including your tag number and activation key.
Submit the details.
You’ll receive an SMS confirmation with your account details.

Method 5: In-Person at Customer Happiness Centres

Visit an RTA Customer Happiness Centre in Umm Ramool or Deira.
Bring all required documents (Salik tag, vehicle registration, Emirates ID).
Inform the customer service representative that you want to register and activate a Salik tag.
Provide the necessary information and documents.
Pay the registration fee.
The representative will process your registration and activate your tag on the spot.

Registering and Activating a Salik Tag for Old Cars

If you have an old car that’s already registered in Dubai and you need to register or activate a new Salik tag, the process is similar to that for new cars. However, there are a few additional considerations:

Replacing an Old Tag

If you’re replacing an old, damaged, or lost Salik tag:

Log in to your existing Salik account (through the website or app).
Navigate to the “Replace Tag” section.
Enter the details of your old tag and the new tag you’ve purchased.
Follow the prompts to deactivate the old tag and activate the new one.

Adding a New Tag to an Existing Account

If you’re adding a new vehicle to your Salik account:

Log in to your Salik account.
Go to the “Add Vehicle” or “Register New Tag” section.
Enter the details of the new vehicle and the new Salik tag.
Upload the vehicle registration document if prompted.
Complete the activation process as described in the previous sections.

Special Considerations for Company Vehicles

When registering and activating a Salik tag for a company vehicle, there are a few additional steps:

Obtain an authorization letter from the company.
The letter should state that you’re authorized to register and activate the Salik tag for the company vehicle.
Include this authorization letter with the other required documents when registering.
Follow the same registration and activation processes as described above, but be prepared to provide company details instead of personal information.

Activating Automatic Payments for Salik Wallets

To ensure your Salik account always has sufficient funds, you can set up automatic payments:

Log in to your Salik account.
Navigate to the “Payment Settings” or “Auto Top-up” section.
Choose your preferred payment method (credit card, debit card, etc.).
Set a minimum balance threshold at which the auto top-up should trigger.
Specify the amount to be added automatically when the threshold is reached.
Confirm and save your setting.

Tips for Successful Salik Registration and Activation

To ensure a smooth registration and activation process, keep these tips in mind:

Double-check all information: Ensure all details entered match your official documents to avoid delays or rejections.
Keep documents updated: Make sure your vehicle registration and Emirates ID are current.
Proper tag placement: After activation, place the Salik tag on your windshield as instructed to ensure proper detection at toll gates.
Maintain sufficient balance: Keep your Salik account topped up to avoid any issues when passing through toll gates.
Update account information: If you change vehicles or personal details, update your Salik account promptly.
Check activation status: After completing the activation process, verify that your tag is active before using Salik gates.
Save account details: Keep your Salik account number and PIN in a safe place for future reference.

Troubleshooting Salik Registration and Activation Issues

If you encounter problems during the registration or activation process, try these solutions:

Website or app errors: Clear your browser cache or reinstall the app, then try again.
Rejection of documents: Ensure all uploaded documents are clear, current, and in the correct format.
Payment issues: Check that your payment method is valid and has sufficient funds.
Activation failure: Double-check that you’ve entered the correct tag number and activation key.
Account access problems: Use the “Forgot Password” feature or contact Salik customer support for assistance.

Support Channels

Official Website: www.salik.ae
Customer Service: 80072545
Mobile Applications
Physical Service Centres

Salik Registration in Abu Dhabi

While this guide focuses on Dubai, it’s worth noting that Abu Dhabi has also implemented a similar toll gate system. The process for registering and activating a Salik tag in Abu Dhabi is slightly different:

Visit the Integrated Transport Centre (ITC) website or download the Darb app.
Create an account and register your vehicle.
Purchase a Salik tag from authorized retailers.
Activate the tag through the ITC website or Darb app.
Follow the specific instructions provided by the Abu Dhabi authorities for tag placement and account management.

Conclusion

Registering and activating a Salik tag is a straightforward process that can be completed through various channels to suit your convenience. Whether you choose to do it online, through a mobile app, or in person, the key is to have all the necessary documents ready and follow the steps carefully.

Remember that an activated Salik tag is essential for smooth travel through Dubai’s toll gates and to avoid any potential fines. By following this comprehensive guide, you’ll be well-equipped to register and activate your Salik tag for both new and old cars in Dubai.

Keep in mind that regulations and processes may change over time, so it’s always a good idea to check the official Salik website or contact RTA customer service for the most up-to-date information. Safe travels on Dubai’s roads!

FAQs

Can I pass through Salik toll gates immediately after I purchase my Salik tag?
No, you need to activate the tag first before using it at toll gates.
Can I move my Salik tag to my other vehicle?
No, Salik tags are vehicle-specific and cannot be transferred between vehicles.
Can I start using the toll gates once I order a SALIK tag online?
No, you must wait for the tag to be delivered and activated before using it.
Do I require to submit any documents for online tag purchase?
Generally, no documents are required for online purchase, but you’ll need documents for activation.
Do tourists need to Purchase a Salik tag?
Tourists renting cars in Dubai don’t need to purchase a tag as rental cars usually come with Salik tags.
How can I track my shipment?
You can track your shipment through the Salik website or app using the provided tracking number.
How do I activate my Tag?
You can activate your tag through the Salik website, mobile app, or at a Customer Happiness Centre.
How do I stick the tag on my windshield?
Place the tag on the inside of the windshield, behind the rearview mirror, ensuring it doesn’t obstruct the driver’s view.
How long will it take to receive the Salik tag ordered online?
Delivery times may vary, but it typically takes 3-5 business days within Dubai.
How will the tag be delivered?
Tags are usually delivered via courier service to the address provided during purchase.
If I purchase a tag online, do I need to activate my tag once it’s delivered?
Yes, you still need to activate the tag after receiving it.
What if I damage or lose my tag or it is stolen?
Contact Salik customer service immediately to deactivate the old tag and purchase a new one.
What is the cost of purchasing a Salik tag online?
The cost is AED 100, which includes AED 50 for the tag and AED 50 initial credit.
Where can I purchase my Salik tag?
You can purchase tags online, at Customer Happiness Centres, select petrol stations, and authorized retailers.
Who can purchase a Salik tag online?
Any vehicle owner or authorized representative can purchase a Salik tag online.