How to Check Salik Balance in Dubai 2025

Salik, Dubai’s automated toll system, plays a crucial role in managing traffic flow across key highways in the emirate. As a driver in Dubai, it’s essential to keep track of your Salik balance to ensure smooth travel and avoid penalties. This comprehensive guide will explore various methods to check your Salik balance, provide detailed instructions for each approach, and offer additional information to help you manage your Salik account effectively.

Online Methods to Check Salik Balance

Salik Website

The official Salik website offers a straightforward way to check your balance:

1. Visit https://www.salik.ae/en
2. Click on the “Check Salik Balance” button
3. Enter your Salik Account Number and PIN
4. Your Salik balance will be displayed on the screen

For those who haven’t registered, there’s an alternative method:

1. Click “Check My Balance” on the top right of the homepage
2. Enter your registered mobile number (without the leading zero)
3. Choose your emirate (e.g., Dubai)
4. Select your vehicle type (e.g., Private)
5. Enter your plate number and select the code
6. Click the “Check Balance” button

RTA Website

The Roads and Transport Authority (RTA) website also provides a convenient way to check your Salik balance:

1. Go to the official RTA website
2. Click on “Check Salik balance” in the navigation menu
3. Choose either “By account” or “By plate” from the popup
4. For “By plate,” enter your Mobile Number and Plate Number
5. For “By account,” enter your Salik Account Number and Pin code
6. Click “Search” to view your Salik balance

Mobile Applications for Salik Balance Check

Smart Salik App

The Smart Salik App is a user-friendly mobile application that allows you to manage your Salik account on the go:

1. Download the Smart Salik App from the App Store (iOS) or Google Play Store (Android)
2. Log in using your Salik credentials or register if you’re a new user
3. Select the “Check My Balance” option to view your current Salik balance

Dubai Drive App

The Dubai Drive App is another mobile application that offers Salik balance checking functionality:

1. Download the Dubai Drive App from your device’s app store
2. Log in or create an account
3. Navigate to the Salik section
4. Select the option to check your Salik balance

Phone-based Methods for Checking Salik Balance

Salik Call Center

You can check your Salik balance by calling the Salik Balance Check number:

1. Dial 800 72545 (800 SALIK)
2. Select your preferred language: Press 1 for Arabic or 2 for English
3. Press 3 to log in to your Salik account
4. Enter your Salik account number and PIN when prompted
5. Press 1 to hear your current Salik balance

This service is available 24/7, allowing you to check your balance at any time.

SMS Service

Salik offers an SMS service for balance inquiries:

1. Send an SMS to 5959
2. Include your Salik account number in the message
3. You will receive a reply with your current Salik balance

Physical Locations for Salik Balance Check

Salik Kiosks

Salik kiosks are located throughout Dubai and provide a convenient way to check your balance, recharge your account, or pay for your Salik tag and toll fees:

1. Locate a Salik kiosk near you
2. Select your preferred language on the touchscreen
3. Choose “Check Salik balance” from the menu
4. Enter your Salik Account Number and PIN
5. Your Salik balance will be displayed on the screen

Understanding Salik Account Management

Minimum Salik Balance

It’s important to maintain a minimum balance in your Salik account to ensure uninterrupted travel:

• The minimum Salik balance required for automatic toll deduction is 50 AED
• Maintaining this minimum balance helps avoid penalties and ensures smooth passage through Salik gates

Maximum Salik Balance

There is no maximum limit on your Salik balance. You can add funds to your account as needed. However, it’s generally recommended to maintain a balance of around 50 AED for regular use.

Salik Account Number

Your Salik account number is crucial for managing your account and checking your balance. Here’s how to find it:

1. Check your vehicle’s registration card
2. If not listed there, visit the Salik website
3. If you’re already registered, your account number should be visible in the upper right corner of the page
4. If you’re still having trouble, contact the Salik customer service center for assistance

Salik PIN

Your Salik PIN is essential for accessing your account information. If you’ve forgotten your PIN:

1. Visit the Salik website
2. Click on the “Forgot PIN” option
3. Follow the prompts to reset your PIN
4. You may need to provide additional verification information

Salik Recharge Methods

Keeping your Salik account topped up is crucial to avoid penalties. Here are several ways to recharge your Salik account:

Online Recharge

1. Visit the Salik website or use the Smart Salik App
2. Log in to your account
3. Select the “Recharge” option
4. Choose your preferred payment method (credit card, debit card, or e-wallet)
5. Enter the amount you wish to add to your account
6. Complete the transaction

Salik Kiosks

1. Locate a Salik kiosk
2. Select “Recharge Salik Account” from the main menu
3. Enter your Salik account number and PIN
4. Choose the recharge amount
5. Insert cash or use a card to complete the transaction

Petrol Stations

Many petrol stations in Dubai offer Salik recharge services:

1. Inform the attendant that you want to recharge your Salik account
2. Provide your Salik account number
3. Specify the amount you want to add
4. Pay the amount in cash or by card

Banks and Exchange Houses

Several banks and exchange houses in Dubai provide Salik recharge services:

1. Visit a participating bank or exchange house
2. Inform the teller that you want to recharge your Salik account
3. Provide your Salik account number and the desired recharge amount
4. Complete the transaction using cash or card

Salik Gates in Dubai

Understanding the location of Salik gates can help you plan your routes and manage your account balance effectively. As of 2025, there are 10 Salik gates operating in Dubai:

1. Al Garhoud Bridge
2. Al Mamzar South
3. Al Mamzar North
4. Al Safa
5. Al Barsha
6. Al Maktoum Bridge
7. Airport Tunnel Gate
8. Jebel Ali
9. Al Khail Gate
10. Business Bay Crossing Gate

Each time you pass through a Salik gate, during Peak Hours a fee of 6 AED or in Off Peak Hours a fees of 4 AED is deducted from your account . Being aware of these locations can help you estimate your Salik usage and plan your account balance accordingly.

Salik Fines and Penalties

To avoid fines and penalties, it’s crucial to maintain a sufficient Salik balance and use the system correctly. Here are some important points to remember:

• If you pass through a Salik gate with insufficient balance, you will incur a fine of 50 AED per day
• Tampering with or manipulating a Salik tag can result in a fine of 10,000 AED
• Causing damage to a Salik toll gate can also lead to a fine of 10,000 AED

To avoid these penalties:

1. Regularly check your Salik balance using the methods described earlier
2. Set up balance alerts through the Smart Salik App or website
3. Recharge your account promptly when the balance is low
4. Ensure your Salik tag is properly installed and not tampered with

Salik During Ramadan

During the holy month of Ramadan, Salik customer service hours may be adjusted. As of 2025, the Salik timing during Ramadan is as follows:

• Evening Shift: 8:00 PM – 12:00 AM (Midnight)
• Friday Morning Shift: 8:00 AM – 12:00 PM (Midday)
• Friday Evening Shift: 8:00 PM – 12:00 AM (Midnight)
• Sunday: Closed

It’s advisable to check the official Salik website or contact their customer service for the most up-to-date information on Ramadan timings, as these may change from year to year.

Salik for Rental Cars and Visitors

If you’re renting a car in Dubai or visiting the emirate, you should be aware of how Salik works for temporary users:

Rental Cars

Most rental car companies in Dubai include Salik tags in their vehicles. The Salik charges are typically added to your final bill. However, it’s important to:

1. Confirm with the rental company how Salik charges are handled
2. Keep track of your Salik gate passages during your rental period
3. Check your final bill to ensure Salik charges are accurately reflected

Visitors with Personal Vehicles

If you’re driving your own vehicle into Dubai:

1. You can purchase a temporary Salik tag from select petrol stations or Salik customer service centers
2. Alternatively, you can register your vehicle online for short-term Salik use
3. Ensure you have sufficient balance on your temporary Salik account to cover your expected usage

Salik Account Deactivation

If you’re selling your car or leaving Dubai permanently, you may need to deactivate your Salik account:

1. Visit the Salik website or a customer service center
2. Request account deactivation
3. Provide necessary documentation (e.g., proof of car sale or exit visa)
4. Any remaining balance in your account can usually be refunded

Note that Salik account balances cannot be transferred between accounts. When selling a car, you must deactivate the Salik tag as it’s linked to a specific account.

Troubleshooting Salik Balance Issues

If you’re experiencing problems checking your Salik balance or managing your account, try these troubleshooting steps:

1. Ensure you’re using the correct account number and PIN
2. Clear your browser cache if using the website
3. Update the Smart Salik App to the latest version
4. Check your internet connection when using online services
5. If problems persist, contact Salik customer support for assistance

Salik Customer Support

For any issues or queries regarding your Salik account or balance, you can contact Salik customer support:

• Phone: 800 72545 (800 SALIK)
• Email: Available through the Salik website contact form
• In-person: Visit a Salik customer service center (locations available on the official website)

Customer support can assist with:

• Account-related issues
• Balance discrepancies
• Tag malfunctions
• General inquiries about Salik services

Future of Salik in Dubai

As Dubai continues to grow and develop its transportation infrastructure, the Salik system may evolve. Stay informed about potential changes:

1. Follow official RTA and Salik social media accounts
2. Regularly check the Salik website for announcements
3. Keep your contact information up to date in your Salik account to receive important notifications

Potential future developments could include:

• Integration with other smart city initiatives
• Expansion of Salik gates to new areas
• Introduction of new technologies for toll collection

Conclusion

Checking your Salik balance in Dubai is a straightforward process with multiple options available to suit different preferences and situations. Whether you choose to use the official website, mobile apps, phone services, or physical kiosks, staying informed about your Salik balance is crucial for smooth travel on Dubai’s roads.

Regular balance checks, combined with timely recharges and proper account management, will help you avoid fines and ensure uninterrupted use of Dubai’s toll roads. By understanding the various aspects of the Salik system, from gate locations to account management and customer support, you can navigate Dubai’s roads with confidence and ease.

Remember to keep your Salik account information secure, stay updated on any changes to the system, and don’t hesitate to reach out to Salik customer support if you encounter any issues. With these tools and knowledge at your disposal, managing your Salik account and checking your balance will become a seamless part of your Dubai driving experience.